Isebrook Hospital

Isebrook Hospital 2023-01-18 Person 5 5 0

[name removed] was really good. Explained everything really well. Really pleased and can see big difference.

Isebrook Hospital 2023-01-18 Person 5 5 0

[name removed] is absolutely stunning her gentle and infections humour coupled with empathy, understanding and advice was the best treatment I have experienced.

Nothing. Give [name removed] a promotion? Her patient relationship is excellent.

Isebrook Hospital 2023-01-18 Person 5 5 0

I was always treated with respect, taught to do the exercises I needed. Very well explained too. Great encouragement given.

Isebrook Hospital 2023-01-17 Person 4 5 0

These two (faith and culture ) had no need to be addressed .

Happy with the service .

Isebrook Hospital 2023-01-16 Person 2 5 0

It was the worst experience I have ever had…. Doctor [name removed] was rude, asking very strange questions like “when I had my first sex” asked me to number all relationships how long it lasted and why we split up. I am 36 years old and he was asking me to number all relationships in a row. It was half of my life ago. I really don’t remember. Or asked how old I was when I finish the school. I was confused with all those questions. When I start talking about my issues that I have eating disorder he interrupted me and said “it’s nothing to deal with me I asking do you have depression or no” I have visited health care and being trough the therapies and talk to psychologist but never seen such a rude and unwelcome person. He increased dosage of antidepressants which I basically should take, because with eating disorder I already have problems and side effect from this medication is just making it worst. It’s was very hard to go again from my life story. I had lots of bad moments, and I have lost everyone. And I didn’t get help but he made me feel worst. Said “you have bad episodes un Your life, but I don’t see you depressed you are fine, just find a hobby and do something” I had very good life before and was motivated, now I have lost all motivation I feel very low, seeking for a help and I’ve got simple advice and increase dosage. I asked to prescribe me previous medication which use to help me a lot. I feel very sorry for those people who is looking for help and get to see Dr [name removed].

Definitely Dr [name removed] shouldn’t teach another students. (There was a student with us, and he was rude to student too) And needs to improve his professional amd communication skills.

Isebrook Hospital 2023-01-14 Person 4 5 0

Dr [name removed], has been the only person in nearly 20yrs Mental Health PTSD, Trauma & Abuse , EMUD dissorder , repetative deppression. To listen and actualy help me understand alot explaining why i act sometimes the wsy i do. Absoloutly Very Happy and Gratefull for everything hes helping wirh me shows concern, and now become a very good friend

Nothing realy

Isebrook Hospital 2023-01-14 Person 4 5 0

Its helping me understand why i think and behave the way do to certain situations. Good listners its actualy helping me alot.

Help with homecare , and about specific incidents in my past to help me understand why iam the way iam.

Isebrook Hospital 2023-01-13 Person 2 5 0

Since being discharged from a mental health hospital at end July 2022 (after a terrifying month there) due to an extreme episode of psychotic reactive depression, triggered by work related stress, I have found it difficult to get response from the service in a timely manner. I have left messages since end November and had no contact. I have received two messages implying contact has been attempted asking me to call to arrange an appointment which I did to no avail. I am lucky enough not to be reliant upon the NHS to get access to CBT as this has been arranged for me through my workplace insurance. I am concerned by just how unsupported I have felt since discharge and am just very very lucky that both my family and workplace insurance scheme have been there to support me instead. After such a terrifying experience in my mental and physical health over summer 2022, when I did not care if I lived and after mental health issues then suffering severe pneumonia and a pulmonary embolism, all threatening my life, the lack of support from the community mental health service I feel is really concerning for the survival of those in similar and worse states. I have now been contacted by my medical practice only recently to make an appointment for a mental health review and action plan and have to wonder really why?? It is now 5 1/2 months since my terrifying extreme mental health experience and I do not feel I have been at all supported except by my family and workplace support. I do not know what I can tell the GPs except to outline this. I feel like I am very much on the road to recovery now due to family, workplace scheme, CBT arranged through my workplace and my own determination to recover. I hope the outlining of the disappointment I feel and concern for my and others health and survival rates will be helpful notes to you for improvement.

See above answer. Making an effort to make contact and respond to my phone calls would have been good. It has felt like attempts to make contact by the service were an abortive tick box exercise to complete some record and as a human I was totally unimportant. My calls to respond to apparent attempts by your service to contact me have not been consequently responded to by yourselves. I am now doing well now due to myself and others but I am very concerned how many others in similar or worse situations are not doing so well or still with us.

Isebrook Hospital 2023-01-13 Person 1 5 0

I have yet to experience this service.

The waiting list is huge.

Isebrook Hospital 2023-01-13 Person 5 5 0

I feel listened to, respected and nothing is rushed I feel supported in my decisions, I have great people around me who are there whenever I need them,

Nothing to add at the moment